Show All Answers

1. What type of utilities does the Town of Woodstock provide?

The Town offers water and sewer utilities while gas, electric, telephone, and cable are provided by private companies.

2. What type of payments do you accept?

Payments may be made by cash, personal checks, cashiers check, or money orders. Credit and debit cards can be accepted through Official Payments on our website's homepage. They accept credit and debit cards online or by the Official Payments telephone line. More...

3. How often do water and sewer bills go out?

The Town bills water and sewer accounts monthly. The customer shall receive their bill by the 1st of each month and payment is due on the 15th of each month.

4. What happens if I am unable to pay my bill by the cut-off date?

If arrangements have not been made with the Utilities Department at the Town Office before the 25th of the due month, service will be cut off with a $40.00 cut-off fee applied to your account.

5. How do I establish and new water and sewer service for an existing home?

A homeowner must contact the Town Office at 459-3621 to establish water and sewer service. A renter must come to the Town Office and pay a water deposit. The deposit must be paid before the service can be put in a renter's name.

6. How do I establish water and sewer service (taps) for new construction?

The Town requires that either the homeowner or the general contractor come to the Town Office in person to establish service. Water and sewer connection forms must be signed and tap fees must be paid.