I have spotted a Town manhole overflowing. What do I do?
Although manhole overflows do not occur frequently, there may be a sewer back-up resulting in one to overflow. Please call the Public Works Department at 540-459-3045 immediately. The Water & Sewer Department must go through a specific procedure in order to return the manhole to service.

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1. Who should I contact with questions about problems with my sewer service?
2. Who should I contact with questions about leaks/problems with my water service?
3. Does the Town have a Water Theft Policy?
4. What happens if I have paid my water & sewer bill and I find that my water is cut off?
5. I have spotted a Town manhole overflowing. What do I do?
6. What is smoke testing?
7. What if I see "smoke" during the smoke testing of the sanitary sewers?
8. What if I get a letter stating that I must properly fit my sewer cap to my sewer stack?