What if I see "smoke" during the smoke testing of the sanitary sewers?
If you see the visual aid ("smoke") coming up in your yard there may be a defect or leak in your sewer lateral that is allowing storm water to enter (resulting in higher flows at the Wastewater Treatment Plant). If the visual aid enters your home, open some windows and doors so the "smoke" dissapates and note where it is coming from in the home. Then call your local plumber to fix the defects in your pipes.

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1. Who should I contact with questions about problems with my sewer service?
2. Who should I contact with questions about leaks/problems with my water service?
3. Does the Town have a Water Theft Policy?
4. What happens if I have paid my water & sewer bill and I find that my water is cut off?
5. I have spotted a Town manhole overflowing. What do I do?
6. What is smoke testing?
7. What if I see "smoke" during the smoke testing of the sanitary sewers?
8. What if I get a letter stating that I must properly fit my sewer cap to my sewer stack?