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1. How can I apply for a business license?

Please print off a business license application and bring the completed form to the Town Office at 135 North Main Street. Business License Application

2. What is the cost of a business license?

The business license tax is due by March 1st of the current year, but the tax is based on the previous year's gross receipts. Business License Rates

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1. What do I do if I have a complaint?

If your complaint is related to utility billing, tall grass, or zoning, please contact the Municipal Office at 540-459-3621. If your complaint is related to streets, water and sewer, parks, or general grounds maintenance, please contact Public Works at 540-459-3045. If your complaint is related to criminal activity, please contact the Police Department at 540-459-2141.

2. Does the Town accept anonymous complaints?

Yes. However no contact information is ever given out should you choose to give us your information while filing a complaint. If we have your information it is much easier to keep you updated on the progress of the complaint.

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1. Where are you located?

The Town Office is located at 135 North Main Street, across from the local movie theatre.

2. What are Town Office's hours of operation?

The Town Office is open from 8:00 a.m. and 5:00 p.m. The phone number to the Town Office is 459-3621.

3. How do I apply for a Business License?

Fill out the Business License Application and turn it into the Town Office. Business License Application

4. How are my real and personal property taxes determined?

The tax rate for real estate is 0.16 per $100.00 of assessed value and personal property is 0.90 per $100.00 of assessed value. Information on Taxes and Fees.

5. What type of payments do you accept?

Payments may be made by cash, personal checks, cashiers check, or money orders. Credit and debit cards can be accepted through Official Payments on our website's homepage. They accept credit and debit cards online or by the Official Payments telephone line. Please click here to pay your bill online.

6. When are my taxes due?

The Town of Woodstock bills twice per year and the due dates are June 5th and December 5th of the current year.

7. When must I have my Town vehicle decal displayed on my vehicle?

Vehicle decals are no longer required to be displayed on your vehicle. While the town does not require a decal, it does add the fee for the decal (referred to as a "vehicle license fee") onto the first half of your personal property tax bill.

8. How much are vehicle license fees?

$25 for cars, trucks, trailers, vans, and motor homes.
$18 for motorcycles.
These vehicle license fees will be added to the first half of your personal property taxes.

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1. Does the Town operate a Fire Department?

No. At this time the Fire Department is operated soley by volunteers. Should you have any questions regarding their operations they may be reached at: 540-459-3242

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1. What positions are currently avaliable?

We have our available jobs posted on this site. Access them by clicking on the following link.

Current Job Listings

2. What type of benefits does the Town offer?

The Town of Woodstock offers an excellent group health, dental, and vision insurance plan for all full-time employees. Moreover, the town offers pension benefits and term life insurance through the Virginia Retirement System (VRS) as well as retirement benefits through a 457 deferred compensation plan. The town also provides annual and sick leave to its full-time employees.

3. Where do I send my application and/or resume for a job posting?

You may mail or bring your application, resume if applicable, and notarized consent form to the Municipal Office at 135 North Main Street, Woodstock, Virginia 22664. The personnel at the Municipal Office will then forward it to the appropriate department supervisor. Employment Information

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1. Where can I sign up for utilities?

Please contact the Municipal Office at 459-3621 for water, sewer, refuse, and recycling services. If you are the owner of the property, this may be conducted over the phone or in person. If you are a renting, you must come to the Muncipal Office at 135 North Main Street to pay a deposit for water and sewer service. Additionally, you or your landlord must provide the Municipal Office with a Landlord Authorization Form. Please click the following link for more information. How to Start a Utility Service

2. Where can I go for recycling?

The Town of Woodstock provides curbside recycling twice per month. Your recycling is collected on the same day that your refuse is collected. In addition, Shenandoah County offers recycling stations in different areas of the County. There is a recycling station located in front of 200 Moose Road, which is the Town's Public Works building.

3. Where are the parks?

Town residents and visitors currently enjoy two parks. W.O. Riley Park is located at 540 Park Avenue and Riverview Park is located at 326 French Woods Lane. Parks and Pool

4. Where can I find emergency disaster information?

Please contact Shenandoah County Fire & Rescue, www.scfr.net .

5. How do I find out my refuse collection day?

Refuse is collected by a contractor, Long Enterprises. Please find your street and reference the Town's schedule.
Refuse Collection Schedule

6. Resources for other service, e.g. cable, phone?

Any service other than water and sewer services are offered by private companies. Please reference your local telephone book for information on cable, telephone, and other services.

7. Where can I find local school information?

If you are a resident of Woodstock and you are interested in public schools for your child(ren), please contact the Shenandoah County School Board Office at 540-459-6222.

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1. Does the Town of Woodstock have facilities available to rent for special occasions?

Yes. The Town has two picnic shelters at W.O. Riley Park available to be rented by the day or half-day. We also rent the Pool out on a case-by-case basis. Rental Fees...

2. Where are the parks located in Woodstock?

W.O. Riley Park is located at 540 Park Avenue. Facilities include a pool, tennis courts, all-purpose field, basketball court, playground and picnic areas with shelters.

Riverview Park is located at 326 French Woods Road. Facilities include Little League baseball fields, a walking trails and picnic areas.

3. Does the Town of Woodstock have a public pool and what are the hours?

The swimming pool is located at W.O. Riley Park, 540 Park Avenue. The pool is open Memorial Day weekend and the hours are 3:30-7:00pm until the Shenandoah County Schools have dismissed for the year (usually mid-June). After schools have dismissed, the pool is open from Noon to 7:00pm until closure for the end of the season (Labor Day).

4. Does the Town offer swimming lessons?

The Town offers Beginner and Advanced swimming lessons during the summer months. The dates, times, and costs may vary and will be determined usually a month in advance of the start date.

5. Who organizes recreational activities for Town citizens?

The Shenandoah County Department of Parks and Recreation handles recreational activities held with the Town of Woodstock. Shenandoah County Parks & Recreation

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1. I am a new resident of Woodstock, what are my responsibilities concerning my driver’s license and my vehicle?

Driver's License:
Virginia law allows a 60 day grace period for new residents before you must obtain a Virginia driver's license.

Vehicle Registration:
Virginia law allows a 30 day grace period for new residents before you must obtain a Virginia registration.

Vehicle Inspection:
Virginia law requires that any vehicle registered in Virginia must be inspected.

Vehicle Insurance:
Proof of insurance or financial responsibility is required for each vehicle registered in Virginia.

Woodstock Vehicle Decals:
Vehicles registered or garaged in Woodstock must pay a vehicle licensing fee. New residents have 30 days in which to notify the Department of Motor Vehicles of their new address and that their vehicles are being garaged in the Town of Woodstock. The fee will be added to your personal property tax bill.

Please refer to the Department of Motor Vehicles regarding any questions about antique or farm use vehicles.

2. Does the Police Department have a house or business security check service for residents going away or who have passed away?

Yes, you just need to contact the Police Department to get a paper copy of our Security Check request form, or you may fill out our online request form. The residence/business will be placed on our security checklist and officers will check the house or business while they are on patrol.

3. How can I get a copy of an accident report?

If you were involved in an accident in Woodstock, you can obtain a copy of the accident report by contacting the Woodstock Police Department Administrative Assistant during normal business hours. The Police Department requests a written request and proof of identification before releasing a copy of an accident report. There is a $10.00 fee to the individual involved in the accident, vehicle owner, or insurance companies. It is recommended that you call before coming to the Police Department, to make sure the report is ready.

4. How can I get a copy of a criminal offense report?

If you were the victim of a crime in Woodstock, you can contact the Woodstock Police Department Administrative Assistant during normal business hours and request an Offense Verification Report. The cost is $10.00. The Woodstock Police Department does not release copies of our criminal offense reports or complaints without a court order, because they may contain confidential information.

5. How can I get a copy of a crimal history?

Woodstock Police Department does not release criminal history information to non-law enforcement personnel. However, criminal history information in Virginia can be obtained by visiting the Virginia State Police website. Download and complete VSP form SP-167 and mail it along with a check made payable to 'Virginia State Police' to:

Virginia State Police
Central Criminal Records Exchange - NF
P.O. Box 85076
Richmond, Virginia 23261-5076

If you have specific questions you can call (804) 674-6718 or email them to Criminal Record Check at background_checks@vsp.virginia.gov.

6. How can I get a copy of my driving record?

Driver's history records are available from the Virginia Department of Motor Vehicles. You may request a copy of your driving record or vehicle record from DMV. Federal and state laws specify what information DMV keeps, how long it is kept and the circumstances under which it may be released. Inquiries can be made online, by mail or in person. The Woodstock DMV is open Monday through Friday 9:00 am to 5:00 pm and is located at:

Woodstock DMV
714-A N. Main Street
Woodstock, Virginia 22664
(540) 459-5185

7. Can I get fingerprinted for employment or criminal justice reasons?

Woodstock Police Department offers fingerprinting services to the public. Persons needing fingerprinting for employment or criminal justice reasons may come by the office during normal business hours. Persons needing to be fingerprinted for a criminal offense or for a sex offender registry or update may do so at the Shenandoah County Jail 24 hours a day.

8. Can I have a vehicle towed from my private property?

The owner, his agent or person in lawful possession of the property may request a vehicle be removed from a property if it does not have permission to be on the property.

9. What do I do if my car is impounded?

The Code of Virginia requires officers to impound vehicles for a variety of reasons. If you are the owner of a vehicle that has been impounded and have questions as to its whereabouts, you can contact the Emergency Communications Center at (540) 459-6101. In some circumstances a vehicle may be released prior to the expiration of the impoundment. You must petition the courts to fulfill this request. More information can be obtained by contacting the General District Court at (540) 459-6130.

10. How do I get my property back from the police department?

Property may be collected for various reasons by the Woodstock Police Department. The main reasons are for evidentiary and safe keeping purposes.

If your property was collected by the department and you wish to have it returned, the owner must come by the police department during normal business hours. Although not required, an appointment is highly recommended unless you have made arrangements with an officer. Property will only be released to its owner. Proper identification must be provided and proof of ownership may be required.

When wanting to retrieve your property, keep in mind that, if the property was collected as evidence, the criminal case must be completely resolved before the property may be released.

* The release of firearms will only occur if the owner is allowed to possess the firearm.

11. What is a protective order?

Protective orders are legal documents issued by a judge or magistrate to protect the health and safety of a person who is alleged to be a victim of any act involving violence, force or threat that results in bodily injury or places that person in fear of death, sexual assault or bodily injury.

In Virginia, there are 3 kinds of Protective Orders that can protect you and others in your family or home:

Emergency Protective Order (expires at the end of the third day following issuance or the next day court is in session, whichever is later)
Preliminary Protective Order (lasts 15 days or until a full hearing)
Protective Order (may last up to 2 years)

Additional information may be obtained by visiting the website of Virginia's Judical System or by contacting our local courts in Shenandoah County. Keep in mind Juvenile and Domestic Relations District Court handles protective orders involving family or household members and juveniles hereas General District Court, generally speaking, handles all other protective order matters.

General District Court
215 Mill Road, Suite 128
Woodstock, Virginia 22664
(540) 459-6130
Monday - Friday 8:00 am - 4:00 pm

Juvenile and Domestic Relations District Court
215 Mill Road, Suite 228
Woodstock, Virginia 22664
(540) 459-6135
Monday - Friday 8:30 am - 4:00 pm

12. How do I apply to become an officer for the Woodstock Police Department?

If you come by the Police Department during normal business hours, we will have you fill out a form indicating that you are interested in obtaining an application for employment. This form will be kept on file for one year. If during that one-year period, the Police Department advertises for new officers, you will be notified that you can come by the Office and pick up an application. We do not mail out applications because of their size. We will also accept a letter expressing an interest in obtaining an application for employment.

13. What are the requirements to be an officer for the Woodstock Police Department?

To be considered for employment as a police officer for the Town of Woodstock, applicants must meet the following minimum qualifications:
1. Minimum of 21 years of age.
2. High school graduate or GED equivalent.
3. United States citizen.
4. Must possess or be eligible to obtain a valid Virginia drivers license.
5. Must not have been convicted of, pled guilty to, or no contest to a felony or any offense that would be a felony if committed in the State of Virginia.

14. What can I expect once I apply to be an officer for the Woodstock Police Department?

The Police Department has an established application process. Applicants may be required to take a written examination, appear before an Applicant Review Board and have an interview with the Chief of Police and/or others. The Police Department will conduct a thorough background investigation and a fingerprint based criminal history check will be performed.

If given a conditional offer of employment, applicants may be required to take a physical examination with drug testing, psychological fitness testing, firearms testing (with training if required) and complete a sixteen (16) week basic police academy.

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1. What day is my household refuse collected?

Daily refuse collection is determined by area and street routes. Determine your street and reference the Refuse Collection Schedule. Refuse Collection Schedule

2. When are the spring and fall clean-up weeks?

Spring clean-up occurs during the first few weeks of April. Fall clean-up occurs during the first few weeks in October. Appliances, yard waste, and other abnormally shaped waste will be arranged to be collected.

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1. How do I request a particular street sign?

Please send a request for a street sign in writing to the Town Manager at 135 North Main Street.

2. Snow removal on Town streets?

The Town of Woodstock Public Works monitors the weather very closely during the winter months. Work crews prepare machinery for snow removal, use salt and chips, and remove snow 24/7 during large snow storms. Please be as patient as possible, as the work crews must clear the emergency routes before moving to side streets.

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1. Does the Town have a Water Conservation Policy?

Yes. Please reference the policy. Water Conservation Policy

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1. Who should I contact with questions about problems with my sewer service?

Contact the Public Works department at 540-459-3045 regarding sewer interruptions. If you are having problems with your private sewer line, contact your local plumber.

2. Who should I contact with questions about leaks/problems with my water service?

Contact the Public Works Department at 540-459-3045 regarding water problems/leaks. If you are having problems with your private water line (from the meter to your house, or inside of your house), please contact your local plumber.

3. Does the Town have a Water Theft Policy?

Yes. Please reference the policy. Water Theft Policy

4. What happens if I have paid my water & sewer bill and I find that my water is cut off?

The water may be cut of temporarily for an emergency situation such as a water main break or in the event of a service tie-in. The Town of Woodstock will notify you of any loss of service that has been planned in advance, but cannot notify the public by telephone or door hanger in an emergency situation.

5. I have spotted a Town manhole overflowing. What do I do?

Although manhole overflows do not occur frequently, there may be a sewer back-up resulting in one to overflow. Please call the Public Works Department at 540-459-3045 immediately. The Water & Sewer Department must go through a specific procedure in order to return the manhole to service.

6. What is smoke testing?

Smoke testing is a test of the sanitary sewers for any defects (leaks, disruptions, etc.) within the Town's sewer system. The "smoke" is a visual aid that the crew uses to detect any leaks. Smoke Testing

7. What if I see "smoke" during the smoke testing of the sanitary sewers?

If you see the visual aid ("smoke") coming up in your yard there may be a defect or leak in your sewer lateral that is allowing storm water to enter (resulting in higher flows at the Wastewater Treatment Plant). If the visual aid enters your home, open some windows and doors so the "smoke" dissapates and note where it is coming from in the home. Then call your local plumber to fix the defects in your pipes.

8. What if I get a letter stating that I must properly fit my sewer cap to my sewer stack?

After smoke testing the sanitary sewers, the Water & Sewer crew may detect that your home's sewer stack is defective or your cap is broken or not properly fitted. The sewer stack is simply PVC pipe that has an area to screw a round cap onto the top.

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1. What type of utilities does the Town of Woodstock provide?

The Town offers water and sewer utilities while gas, electric, telephone, and cable are provided by private companies.

2. What type of payments do you accept?

Payments may be made by cash, personal checks, cashiers check, or money orders. Credit and debit cards can be accepted through Official Payments on our website's homepage. They accept credit and debit cards online or by the Official Payments telephone line. More...

3. How often do water and sewer bills go out?

The Town bills water and sewer accounts monthly. The customer shall receive their bill by the 1st of each month and payment is due on the 15th of each month.

4. What happens if I am unable to pay my bill by the cut-off date?

If arrangements have not been made with the Utilities Department at the Town Office before the 25th of the due month, service will be cut off with a $40.00 cut-off fee applied to your account.

5. How do I establish and new water and sewer service for an existing home?

A homeowner must contact the Town Office at 459-3621 to establish water and sewer service. A renter must come to the Town Office and pay a water deposit. The deposit must be paid before the service can be put in a renter's name.

6. How do I establish water and sewer service (taps) for new construction?

The Town requires that either the homeowner or the general contractor come to the Town Office in person to establish service. Water and sewer connection forms must be signed and tap fees must be paid.